SHIPMENTS

Shipping charges are included in the order check out process. Shipping methods may include UPS, Fed Ex or motor freight, depending on weight, size and availability.


TERMS OF SALE

Website sales are conducted through credit card payment in the order check-out process. No other payment methods are available for website purchases.


CLAIMS

If any shipment has not been received within 10 business days of receipt of your invoice, or if there is a discrepancy, please notify us immediately.


Return Policy

Prior authorization is required to assure proper credit issuance. Return shipments are subject to 15% restocking charge. Custom orders are not returnable.


Disclaimer

CableTek Wiring Products has endured to ensure that the information contained in its catalog and website is accurate and reliable. However, since conditions of use are beyond the control of the manufacturer it is the customers’/users’ responsibility to determine the suitability of CableTek Products in any specific application.

Warranty

CableTek warrants its products against defects in materials and workmanship for a period of one (1) year from the date of purchase. CableTek further warrants only those outdoor products identified in the catalog with the UV logo against UV-related degradation for a period of fifteen (15) years, provided the products are installed and used under typical environmental and weather conditions. This 15-year UV warranty does not apply to products that are not marked with the UV logo. Normal cosmetic fading and discoloration may occur in exterior applications and are not considered defects. The warranty does not cover damage caused by extreme or atypical weather conditions, misuse, improper installation, chemical exposure, or environmental factors beyond normal operating conditions.